What should I do if I have not received my order but tracking shows it was delivered?Updated 2 months ago

Thank you for your recent purchase with us! If the tracking shows that your order was delivered but you have not received it, we recommend the following steps:

1. Check the delivery details using your tracking number on our website's tracking page.
2. Contact your nearest post office for more information regarding this delivery.
3. Check with your neighbors, mailbox, or any designated safe spot where the package might have been left.
4. If you suspect that the package has been stolen, please file a claim with your local Police station. Provide us with a copy of the claim, and we will process a replacement for you.

You can always contact us in order to verify additional details on the shipment of the package.