What should I do if only part of my order was delivered or if something is missing?Updated 2 months ago
We sincerely apologize for the inconvenience you have experienced with your order, particularly if you only received part of it or if an item is missing. We prioritize the complete fulfillment of all orders, and if there is a discrepancy, we are committed to resolving it promptly.
Please contact us with the details of your order, including the order ID and the items received. We will investigate the issue and, if necessary, send a replacement for the missing items free of charge. We will provide you with the tracking number for the replacement items as soon as they are dispatched.